Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after your order has been confirmed. Orders are not processed on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

We offer worldwide shipping.

After the processing period, estimated delivery time is up to 9 business days.

Please note that the total estimated time from placing your order to receiving it may therefore be up to 12 business days (up to 3 business days for processing + up to 9 business days for shipping).

International Shipping

We ship to customers worldwide. International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.

Delays

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including customs processing, carrier delays, public holidays, severe weather, or incorrect delivery information.

If your order has not arrived within the estimated delivery period, please contact us so we can assist you.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost in transit, please contact us with your order number and relevant information so we can review the situation.

Contact

If you have any questions about your order or shipping, please contact us at the customer service email address displayed on our website.